AI chatbots upended their lives. Then they turned to each other

Some people who say AI chatbots upended their lives and the lives of their loved ones, are now turning to each other for support. 

Around the world, people are talking to AI chatbots, and these chats can sometimes lead to unhealthy emotional attachments or even breaks with reality.

OpenAI, which makes ChatGPT, is facing several lawsuits alleging the chatbot contributed to mental health crises and even multiple suicides.

An OpenAI spokesperson told NPR that they are “continuing to improve” ChatGPT’s training to quote “recognize and respond to signs of mental or emotional distress, de-escalate conversations, and guide people toward real-world support.”

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This episode was produced by Audrey Nguyen and Karen Zamora.

It was edited by Brett Neely and Courtney Dorning.

Our executive producer is Sami Yenigun.

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